By using this website or placing an order, you agree to these Terms and to any additional instructions we provide for the relevant order. If you do not agree, you should not use the website or submit an order request.
Document summary
The following clauses provide the primary opening terms and related reference materials.
By using this website or placing an order, you agree to these Terms and to any additional instructions we provide for the relevant order. If you do not agree, you should not use the website or submit an order request.
We provide seasonal bouquets, made-to-order bouquets, vase arrangements, and local flower delivery within Nelson Mandela Bay and nearby districts, subject to availability. Order requests may be made by phone, contact form, or in store, and we may confirm budget, colour preferences, and product availability before accepting an order.
Prices and payment terms are confirmed for each order before completion. For same-day bouquet orders, prepayment is required, and payment may be made by bank transfer, card, or cash on site, as applicable to the order.
Prices and payment terms are confirmed for each order before completion. For same-day bouquet orders, prepayment is required, and payment may be made by bank transfer, card, or cash on site, as applicable to the order.
We may substitute flowers or materials where a requested item is not available, including for seasonal orders, provided the overall style, colour palette, and general character of the arrangement are reasonably maintained. Any stated timing or fulfilment option remains subject to availability and operational capacity.
Clause
All website content, text, images, and arrangement descriptions are owned by or licensed to Petal Dreams and may not be copied or used without permission, except as allowed by law. No right, title, or interest in our intellectual property is transferred to you by placing an order or using the website.
Clause
To the extent permitted by law, we are not liable for indirect or consequential loss, or for delays or non-fulfilment caused by inaccurate order details, unavailable flowers, payment issues, or events beyond our reasonable control. Flowers are natural products and may vary in appearance, and we do not make any guarantee beyond the confirmed order details.
These Terms are governed by the laws of South Africa. Any dispute arising from these Terms or an order should first be raised with us in good faith, and if it cannot be resolved, it may be dealt with in the competent courts of South Africa.
We may update these Terms from time to time by posting a revised version on this website. If you have questions about these Terms or an order, please contact us using the contact details published on the website.
